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Treatment Coordinator

As a prior Army Wife, I have moved to four different states, and now finally back home to California, all in the last six years. Almost five years ago in Texas, I stumbled upon the world of orthodontics as a scheduling coordinator and completely fell in love. I was able to join another practice in North Carolina as their treatment coordinator and office manager.

Our previous nomadic life has allowed me to meet people from all walks of life and hear their stories. I have found that my passion isn’t teeth, but rather the people that I get to interact with daily, and the relationships I am able to build with them. I feel so fortunate to be the lucky one who gets to greet all the new patients and their family members when they walk through our Simply Orthodontics’ office doors.

My goal is to create a welcoming and comfortable environment for you where you feel like you’re at home and part of our Simply Orthodontics family. I know that orthodontic treatment is a huge commitment, and I want to make the entire process as easy and painless as I possibly can.

Working as the treatment and community relations coordinator at Simply Orthodontics is my first venture into the workforce after being a stay-at-home mom to my two-year-old daughter. I told my husband that if I went back to work, I would have to do something that I truly love in order to leave my little girl. I have found that here. I chose to work with Dr. Shung because I believe in him and his philosophy. He is absolutely passionate about his practice, patients, and it is easy to follow his lead.

lucero

Lucero

Orthodontic Technician

Every day is a new opportunity to smile and make the best out of your day and that’s exactly what I get to do working at Simply Orthodontics.

My dental experience began over 3 years ago and every year seems to get a whole lot brighter. The moment I started dental assisting school, I knew that I wanted to become an orthodontic assistant. I have pushed myself to be where I’m at and I wouldn’t trade it for the world. I have the opportunity to share a slice of a patient’s life and guide them through their orthodontic treatment.

Patients come to me for comfort and I do my best to make them as comfortable as possible. Every day I meet new, interesting people that somehow I find something in common with and sparks up a conversation that sees no end. That’s what I love most about my job, how strangers become a part of your orthodontic family.

jessica

Jessica

Orthodontic Technician

I have three brothers and am the only girl! Nothing makes me happier than the time I spend with my family and friends. With having such a big family, I always knew that whatever I chose to do, I would want to work with people!

I have been a Dental Assistant for about three years now. Interacting with our patients and building a relationship so that they feel calm and comfortable is what is most important to me. How often do you hear that someone has a fear of the dentist? Making them look forward to their next visit is always my goal.

Nothing is more rewarding than seeing the smiles and excitement of our patients as they get closer to finishing their treatment. Dr. Shung has created such a positive and happy environment for his Simply Orthodontics family. His passion is to make his patients happy, and how genuinely kind he is, is why I chose to be part of Simply Orthodontics.

annie

Annie

Orthodontic Support Coordinator

I have been in customer service for over 12 years and I love it! I worked at In-N-Out for 7 years and learned what it was to give the best customer service out there. I wanted to pursue a career in the medical field and that’s when I made a career change and decided to work as a phlebotomist at the American Red Cross.

After 5 years at the American Red Cross, I realized that what I love most is helping people going through extraordinary journeys. I wanted to build a stronger and longer relationship with patients and that’s how I found Dr. Shung at Simply Orthodontics.

It is amazing seeing patients of all ages go through such an exciting time. It’s also so much fun seeing kids grow right before my eyes at each visit! Although this is my first venture in the orthodontic world, I feel I have learned so much in such a short time from Dr. Shung’s expertise and his amazing staff.

As your front desk coordinator, I am one of the first beaming faces you see when you walk through our doors. I help out our remarkable patients by finding convenient appointment times that work best for their busy lives. As the insurance coordinator, I work with our patients’ insurance providers to make sure that they are receiving the most out of their benefits and receiving the best care possible.

Working with Dr. Shung has been such a great experience. His passion and commitment to providing outstanding care is truly inspiring. Outside the office, I love spending time with my wonderful husband and our “fur child,” a cat. You can find me spending a lot of time with my friends and family, shopping, trying new restaurants, going to music festivals, and baking when I’m not in the office.